Global warming, which is driven by rising greenhouse gas (GHG) emissions, is causing a gradual increase in the Earth's temperature. According to the European Union’s Copernicus Climate Change Service (C3S), the first half of 2024 set temperature records, surpassing pre-industrial levels of 1860-1900 by 1.5 degrees Celsius. This year is projected to be the hottest on record, clearly signaling that the effects of global warming are no longer theoretical. This phenomenon has affected industries that are integral to the global economy, such as the retail sector. With shifting consumer preferences and growing environmental challenges, retailers must adapt so they can survive.
With the impact of global warming intensifying every year, the effects of climate change are ever-present in the average consumer’s daily lifestyle. Its consequences, implicit and ever-present, have led to evolving customer sentiment. With the looming potential for resource scarcity, and better knowledge of the emissions cost of certain products, this has resulted in a growing demand for circularity and sustainable products. The push towards circularity, where waste is minimal and resources are used wisely or recycled, is reshaping retail models from the traditional ‘take-make-dispose’ model.
Transparency in retail practices is taking precedence, as evidenced by how consumers are demanding clear, verifiable information about the environmental impact of products and whether ethical production standards are being maintained. Retailers that are open about where they source their materials from, the manufacturing process, and their supply chain operations are gaining a competitive edge, as customers increasingly prefer to support businesses that align with their values.
Societal issues like fair wages, diversity and inclusion, and community engagement are similarly becoming key areas where consumers expect retailers to take action. Ethical labour practices and inclusivity are no longer an option, but essential factors for customers to maintain brand loyalty and trust.
The shift toward a low-carbon economy presents retailers with numerous opportunities for innovation, particularly through the adoption of green technologies and sustainable practices. By integrating energy-efficient solutions, waste reduction strategies, and adopting a circular economy, retailers can reduce their environmental impact and also drive long-term cost savings. The transition to sustainability offers a chance for retailers to re-mould operations, explore better renewable energy sources, and invest in eco-friendly infrastructure.
A key strategy for driving consumer adoption of green products is testing their positioning in retail outlets. Retailers can experiment with product placement, marketing, and pricing strategies to determine which sustainability initiatives resonate most with customers. Whether through promoting biodegradable packaging, sustainable sourcing, or eco-conscious brands, understanding customer preferences can help retailers effectively boost the adoption of greener choices.
Adopting sustainability practices can give retailers a significant competitive advantage. Terrascope can help businesses accurately measure and manage their carbon emissions, providing a clear roadmap for meeting sustainability targets. For example, Terrascope helped Mitsubishi Shokuhin, one of Japan’s largest food wholesalers track emissions across its supply chain using AI-powered carbon accounting tools. By clustering over 240,000 unique SKUs into product categories based on characteristics like ingredients, manufacturing, packaging, and storage, Mitsubishi Shokuhin established an emissions baseline and identified key hotspots. Scope 3 emissions accounted for 99% of the company’s carbon footprint, with over 80% coming from purchased goods and services. Frozen foods and alcoholic beverages were the largest contributors to CO2, while other hotspots included upstream transportation and waste management. This allowed Mitsubishi Shokuhin to prioritize data collection and reduction efforts in these critical areas, differentiating itself amongst its competition by being credible in its emissions journey
With the ongoing climate crisis in mind, retailers can turn these challenges into opportunities by embracing green practices and transparency. Sustainable innovation by addressing climate change is the right step towards long-term success and maintaining an edge over competitors.
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