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Terms of use

These terms tell you the rules for using our website: terrascope.com (our “site”). Click on the links below to go straight to more information on each area:

  • Who we are and how to contact us

    terrascope.com is a site operated by Terrascope Pte. Ltd. ("We" or “Terrascope”). We are a company incorporated in Singapore with our registered office at 7 Straits View, Marina One East Tower, #20-01, Singapore 018936. Our main operating address is 63 Robinson Road, #06 1-B.

    For all sales related enquiries, please use: contact@terrascope.com;
    For all data protection issues, please use: dpo@terrascope.com;
    For technical support, please visit:
    https://support.terrascope.com/
    For all feedback and complaints, please use: customercare@terrascope.com;
    For all other enquiries, please use: contact@terrascope.com.

  • By using our site you accept these terms

    By using our site, you confirm that you accept these terms of use and that you agree to comply with them. You may not use our site in any way to breach applicable local, national, or international laws or regulations. You may not use our site in a way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect. If you do not agree to all of these terms, you must not use our site.

  • These terms of use refer to the following additional terms, which also apply to your use of our site:

    These terms of use refer to the following additional terms, which also apply to your use of our site:

    Our Privacy Policy (https://www.terrascope.com/privacy-statement);

    Our Cookie Policy (terrascope.com/cookies), which sets out information about the cookies on our site.

    If you purchase a subscription to our Platform and/or other services, our subscription terms and conditions of will apply to the sales (terrascope.com/saas-terms-and-conditions).

  • We may make changes to these terms

    We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time.

  • We may make changes to our site

    We may update and change our site from time to time to reflect changes to our products, our users' needs, industry standards, sustainability framework, laws and regulations, and our business priorities.

  • We may suspend or withdraw our site

    We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons.

  • We may transfer this agreement to someone else

    We may transfer our rights and obligations under these terms to another organisation.

  • How you may use material on our site

    We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

    Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

    You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

    If you print off, copy, download, share or repost any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

  • No text or data mining, or web scraping

    You shall not conduct, facilitate, authorise or permit any text or data mining or web scraping in relation to our site or any services provided via, or in relation to, our site. This includes using (or permitting, authorising or attempting the use of):

    Any "robot", "bot", "spider", "scraper" or other automated device, program, tool, algorithm, code, process or methodology to access, obtain, copy, monitor or republish any portion of the site or any data, content, information or services accessed via the same.

    Any automated analytical technique aimed at analysing text and data in digital form to generate information which includes but is not limited to patterns, trends and correlations.

    The provisions in this clause should be treated as an express reservation of our rights in this regard. This clause shall not apply insofar as (but only to the extent that) we are unable to exclude or limit text or data mining or web scraping activity by contract under the laws which are applicable to us. This site and its content and any services provided in relation to the same are only targeted to, and intended for use by individuals and entities located in countries and territories where the content and sale of our services is permitted (each country or jurisdiction being a “Permitted Territory”). By continuing to access, view or make use of this site and any related content and services, you hereby warrant and represent to us that you are located in a Permitted Territory. If you are not located in a Permitted Territory, you must immediately discontinue use of this Website and any related content and services.

  • Information and content on our site

    The materials (see below) and content on our site is provided for general information and/or marketing purposes only. It is not intended to amount to advice on which you should rely.

    Beyond the content and materials on our site, Terrascope may, from time-to-time, offer limited professional or specialist advice related to sustainability, and/or other services including but not limited to greenhouse gas (GHG) inventory taking and other related activities. These may not be subject to these terms of use but are subject to other applicable written terms and conditions governing the use and reliance of these services (among other matters). In other cases, we may refer you to professional or specialist advice related from third party consultants or other businesses. By approaching us or registering your interest with us, you consent to us discussing potential referrals with you.

    Any resources made available on our website, including but not limited to blogs and case studies (“materials”) are for general information and/or marketing purposes only. We do not represent that such materials are comprehensive or independently verified unless expressly stated otherwise. While the materials have been presented in good faith, no representation, warranty, assurance or undertaking (express or implied) is or will be made, and no responsibility or liability is or will be accepted by Terrascope or any of Terrascope’s affiliates, or by its or any of their respective officers, employees or agents in relation to the adequacy, accuracy, completeness or fairness of the information and opinions in the materials, or of any other information (whether written or oral), notice or document supplied or otherwise made available by us.

    Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.

  • We are not responsible for websites we link to

    Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

    We have no control over the contents of those websites or resources.

  • User-generated content is not approved by us

    This website may include information and materials uploaded by other users of the site, including to social media pages, video-sharing sites, bulletin boards and chat rooms. This information and these materials have not been verified or approved by us. The views expressed by other users on our site do not represent our views or values.

  • How to complain about or report content

    If you become aware of any material that could comprise or be connected to unlawful activity including but not limited to breach of applicable data protection laws, violations of intellectual property rights, child sexual abuse, or exploitation, or that could comprise other any other unlawful content, please contact us immediately at legal@terrascope.com. If you wish to complain about something you consider inappropriate content, or any other content, please contact us on customercare@terrascope.com.

  • Our responsibility for loss or damage suffered by you

    We exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it. We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
    (i) use of, or inability to use, our site; or
    (ii) use of or reliance on any materials or other content displayed on our site.
    (iii) loss of profits, sales, business, or revenue;
    (iv) business interruption;
    (v) loss of business opportunity, goodwill or reputation; or
    (vi) any indirect or consequential loss or damage.

  • How we may use your personal information

    We will only use your personal information as set out in our Privacy Policy (terrascope.com/privacy-statement).

  • Rights you are giving us to use material you upload

    When you upload or post materials or content to our site, you grant us the following rights to use the materials or content: a worldwide, non-exclusive, royalty-free, transferable licence to use, reproduce, distribute, prepare derivative works of, display, and perform that user-generated content in connection with the service provided by the website and across different media including to promote the site or the service. For uploaded content related to job applications, we will hold the information you provide to us in confidence and in accordance with our Privacy Policy.

  • We are not responsible for viruses, and you must not introduce them

    We do not guarantee that our site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and Platform to access our site. You should use your own virus protection software. You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored, or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you may likely be committing a criminal offence under applicable laws. We will report any such breach to the relevant law enforcement authorities, and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

  • Rules about linking to our site

    You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to our site in any website that is not owned by you. Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice. If you wish to link to or make any use of content on our site other than that set out above, please contact commercial@terrascope.com.

  • Which country's laws apply to any disputes?

    The Singapore courts shall have non-exclusive jurisdiction over any claim arising from, or related to, a visit to our site although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country. These Terms of Use inclusive of any applicable Additional Terms are governed by Singapore law.

  • Intellectual property rights

    All intellectual property rights in our Site and Services, and in the Content, are owned, licensed to or controlled by us, our licensors or our service providers. Those works are protected by copyright laws and treaties around the world and we reserve the right to enforce its intellectual property to the fullest extent of the law. All such rights are reserved.